Routine Property Inspections
Why do we have property inspections?
Property inspections are carried out every 13 weeks as part of our obligation to the maintenance of the owner's investment, and also as part of our commitment to providing the tenants with a functional, comfortable home space.
Who carries out the inspections and how frequent are they?
All inspections are carried out by an experienced Property Inspections Officers. Our Property Inspections Officers are dedicated to completing routine inspections, monitoring the ongoing care of the property and to maintain a line of communication with tenants. Any issues are usually discussed with the tenant and referred to the landlord if necessary.
How do I know when you will be attending?
We will inform you in writing of the date that we intend to carry out the inspection of the property. On occasions, the property owner will attend a routine inspection, and you need to be aware that the landlord does have the right to view your home, consider your tenancy and make decisions relating to the property's future.
We understand that it will not always be possible for you to be present at the inspection. If you are unable to be home, we will enter the property using the master keys held by our office. We will leave a business card so that you know we have been.
What happens if I know repairs are required prior to the inspection?
If you have maintenance items or concerns with the property that you would like to report, please fill out a maintenance request form. We will ensure that your concerns are noted on the report and any maintenance items bought to the attention of your landlord.
What do I need to do to prepare the property for the inspection?
We request that you ensure the property is in a clean and tidy state. We will be paying particular attention to state of the lawns and gardens and noting any wear and tear to the property. Example: gutters aging, fencing deteriorating, movement cracks, general minor wear. The Property Inspections Officer will then inform your Property Manager of the condition of the property. Additionally, a written report is then sent to the landlord.
A small gift will be left for tenants who are maintaining the property to a high standard.